Susan B. Poncy, M.D.

Dr. Poncy does not personally follow patients at Jupiter Medical Center. However, members of our concierge primary care team do provide hospital follow-up at Jupiter Medical Center. As a courtesy, they are available to assist in coordinating and overseeing care for Dr. Poncy’s patients during any hospital stay, ensuring continuity and seamless communication.

We prioritize accessibility and clear communication. Most patients find direct cell phone communication to be the easiest and most convenient way to stay in touch.
In addition, patients have access to our practice phone line, which is supported by a dedicated nurse who is available to assist when needed. This ensures that questions, concerns, or urgent needs are addressed promptly-providing continuous support and peace of mind between visits.

Your physician remains accessible by phone whenever possible. In addition, our practice provides dedicated in-office coverage by another concierge provider to ensure you continue to receive timely, uninterrupted care at all times.

Dr. Poncy takes a highly personalized and attentive approach, especially for patients who may have felt overlooked in traditional settings. With the concierge model, she has the time to truly listen, understand concerns in depth, and explore all aspects of a patient’s health-rather than rushing through visits.
This extended time allows her to address details that are often missed, validate patient experiences, and develop thoughtful, comprehensive care plans. Patients feel heard, respected, and confident that nothing important is being overlooked.

No. Depending on the membership package you select, Dr. Poncy offers a comprehensive Well Woman Concierge Membership that can serve as your primary point of care for women’s health.
Additionally, as part of the practice, you will have the added benefit of access to one of our concierge primary care physicians within the group for medical support or coverage if Dr. Poncy is unavailable-ensuring continuity and peace of mind.

We encourage patients to consider the level of care and accessibility they truly want. In a concierge setting, care is comprehensive and personalized-not limited to brief visits or isolated concerns.
With Dr. Poncy, patients receive whole-person care that goes beyond primary medicine. Any gynecological needs that arise are addressed seamlessly within the practice, allowing for a more proactive, integrated approach to health, wellness, and long-term prevention.

Dr. Poncy wishes more women understood that they don’t have to simply “push through” these phases of life. There are effective, evidence-based tools available today that can significantly improve how you feel-both now and in the years ahead.
Many women either aren’t aware of their options or haven’t had the time and guidance to fully explore them. The real question should be: What are we missing, and what more can we be doing to support your long-term health?
This includes thoughtful evaluation of symptoms, appropriate use of hormone therapy when indicated, and guidance around the growing number of supplements, IV therapies, and peptides that many women are trying on their own. With proper medical oversight, these can be used safely and effectively-but without guidance, important opportunities can be missed.
The goal is to ensure no aspect of your health is overlooked simply because there wasn’t enough time to address it.

Dr. Poncy wants patients to know that returning to practice was a deliberate choice-not a necessity. She chose to come back because of her genuine passion for helping women navigate an important and often underserved stage of life.
With decades of experience, she brings both clinical expertise and a renewed sense of purpose, focusing on providing thoughtful, individualized care during perimenopause, menopause, and beyond. Her goal is to ensure that women feel supported, informed, and empowered-never overlooked-during this time.
This work is deeply personal to her, and that intention is reflected in the level of care, attention, and commitment she brings to every patient.

What sets Dr. Poncy apart is her deeply personalized, prevention-focused approach to women’s health. She is passionate about being proactive-not reactive-helping patients identify potential concerns early and implement strategies that support long-term health, vitality, and longevity.
Her care goes beyond treating symptoms; it’s about understanding the full picture and offering thoughtful, preventative options tailored to each patient. With a strong focus on hormonal health, pelvic health, and whole-body wellness, she ensures that nothing is overlooked.
Patients benefit from a physician who is not only experienced and deeply rooted in the community, but also genuinely committed to helping women feel their best at every stage of life.

Many women normalize symptoms that are actually signals from the body that something deserves further evaluation. Common examples include persistent bloating, gastrointestinal discomfort, or changes in digestion-these are often dismissed as “normal,” but they can reflect underlying hormonal, inflammatory, or metabolic issues.
In addition, symptoms like fatigue, brain fog, sleep disturbances, mood changes, and pelvic or bladder discomfort are frequently minimized, especially during perimenopause and menopause. However, these are not simply things women have to live with.
A thorough evaluation can often uncover treatable causes and provide meaningful relief. The key is recognizing that these symptoms are worth addressing-not overlooking.

Dr. Poncy’s care is particularly well-suited for women aged 35 and older who are focused on optimizing their health beyond routine care. Many of her patients have completed childbearing and are seeking a proactive, personalized approach to long-term wellness and longevity.
Her practice is ideal for those interested in comprehensive preventive care, including routine screenings, hormone optimization, and support through perimenopause and menopause. She also provides expert management of common women’s health concerns, such as bladder and pelvic health issues, all within a discreet, concierge-level setting.

Patients often say that what sets Dr. Poncy apart is how relatable, approachable, and deeply understanding she is. As a woman, a mother of four, and someone who has personally experienced the full spectrum of gynecologic care-including menopause-she brings both clinical expertise and real-life perspective to every patient interaction.
Her passion lies in ensuring women don’t overlook or miss opportunities to optimize their health. She takes the time to address concerns that are often dismissed or left unspoken in traditional settings. With decades of experience in the community, patients also benefit from her long-standing relationships and trusted presence, creating a level of comfort, continuity, and confidence that is truly unique.

Dr. Susan Poncy places a strong emphasis on areas of women’s health that are often under-addressed in traditional settings. This includes comprehensive pelvic health, thoughtful evaluation of menopausal and perimenopausal changes, and thorough, unhurried examinations.
She also prioritizes hormone balance as a key component of overall well-being, recognizing that many symptoms women experience are often interconnected and can be meaningfully improved with the right approach. This proactive, detailed focus allows for more complete care and better long-term outcomes.

Concierge women’s health offers a level of access and responsiveness that traditional models often cannot match. Patients benefit from timely appointments, direct communication, and the ability to address concerns quickly-without long wait times.
For common but urgent issues such as bladder infections, vaginal infections, or hormonal concerns, care is provided promptly and efficiently. When specialized care is needed, patients are guided and referred quickly to trusted specialists, ensuring a seamless and coordinated experience.
Ultimately, concierge care prioritizes convenience, continuity, and a proactive approach-helping women feel supported, heard, and cared for at every stage of their health.

Dr. Poncy returned to medicine because she recognized a growing need for more personalized, attentive care-especially in women’s health. At this stage in her life and career, the concierge model allows her to practice medicine the way she believes it should be practiced.
It gives her the time, flexibility, and depth of connection with patients that traditional models often cannot provide. Most importantly, it allows her to deliver the same level of thoughtful, comprehensive care that she would want for herself and her own family.
What she loves most is the ability to truly know her patients, spend meaningful time addressing their concerns, and provide care that is both proactive and deeply individualized.